Welcome to Enervana LLP (“Company”, “we”, “our”, or “us”).
This Refund & Cancellation Policy
outlines the terms under which refunds and cancellations are handled for our services
1. Nature of Services
Enervana LLP provides service-based solutions including but not limited to energy, consulting, and
related services. Due to the customized nature of our services, refunds are subject to specific
conditions
12. Cancellation Policy
- Clients may request cancellation before the commencement of work.-
- If cancellation is requested after work has started, the request may not be eligible for a refund.
- Cancellation requests must be made through official communication channels (email or phone).
3. Refund Eligibility
Refunds will only be considered under the following circumstances:
- Service was not delivered as agreed.
- Duplicate payment was made.
- Payment was made due to a technical error.
4. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Work has already been initiated or completed.
- Delay caused due to client-side iss.ues
- Change of mind after service confirmation.
- Customized or project-based services once executed.
- Partial usage of services
5. Advance Payments
-
Any advance payment made is non-refundable once the work has been initiated.
- If work has not started, partial refund may be considered after deducting administrative charges.
6. Refund Process
- Approved refunds will be processed within 7–10 business days
- - Refunds will be credited to the original payment method only
- Any transaction or processing fees may be deducted.
7. Dispute Resolution
All disputes shall be subject to the jurisdiction of courts in [Your City, India]